Repeat Prescriptions

Repeat prescriptions can be requested in the following ways:

  • You can phone our dedicated prescription line on 01204 462120, this line is available 24 hours per day.
  • Internet (follow the SystmOnline link above). Initially you will need to bring proof of ID to the surgery. This is to verify that the login details are given to the correct person and relate to the correct patient record.
  • You can also access Systmonline on your smartphone or android phone

For requests via the internet please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.

Your prescription can be, collected or delivered to you from a pharmacy of your own choosing. For details about this please contact your pharmacy of choice.

If you would prefer to collect your medication, or have it delivered, from our on-site Kildonan Pharmacy rather than picking up your written prescription from here please mark your request with the initials KP and the medication will be ready at 4:00pm the day after you request it.