Patient Forum

The purpose of the group is:

  • To make sure patients are involved in decisions about the range and quality of the services provided by the practice.
  • To act on any changes decided by the group and the practice.

This is done through meetings with the group and also a patient survey. Patient participation can benefit both patients and practices.

Having a patient participation group (PPG) creates a connection between the practice and its patients, allowing open and constructive discussion of services, and offers an alternative perspective on many topics relevant to general practice.

The Aims of the Patient Forum

  • To consult and plan with patients whenever possible on the facilities and provision of services.

  • To bring a sense of ownership and partnership between practice staff and patients.

  • To give practice staff and patients the opportunity to discuss topics of mutual interest.

  • To allow patients to make positive suggestions about the practice and their own healthcare.

Benefits to the practice

Practices can gain a great deal from having a patient participation group (PPG). In general, PPGs allow direct access to information on the needs and perspectives of their patients. Practices then have the opportunity to tailor services to their patient population making it more responsive and accessible. A PPG can also suggest changes that are important to patients but which the practice may not have thought about.
Benefits to patients:

Patient participation groups (PPGs) allow interested patients to be actively involved in the running of their practice. This not only helps them to understand the healthcare service, but lets them voice their opinions. Benefits may include the suggestion and introduction of new services and improvements to the practice.

The practice holds 4 meetings annually, usually 1 each quarter. For more information please contact the practice.

Get Involved

We would like to know how we can improve our service to you and how you perceive our surgery and staff.

To help us with this, you are invited to join our Patient Forum so that you can have your say. We will ask the members of this representative group some questions, such as what you think about our opening times or the quality of the care or service you have received. We will contact you via email and keep you informed of when our meetings will be.

We aim to gather patients from as broad a spectrum as possible to get a truly representative group. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you by email please click the link below to open the sign-up form and complete all the fields.